Shipper enquiries move faster than the quote cycle
The details, rates, carrier responses, surcharges and approvals needed for an accurate quote sit across different sources while market conditions keep changing.
The agentic platform built to turn freight complexity
into coordinated execution.
Customer portals, e-booking and track-and-trace improved the customer experience. But from the first shipper enquiry to final settlement, critical work still moves across disconnected systems, documents and handoffs.
The details, rates, carrier responses, surcharges and approvals needed for an accurate quote sit across different sources while market conditions keep changing.
Bookings, shipping instructions, bills of lading, customs documents and exceptions pass between teams, partners and systems.
Accruals, carrier invoices, accessorial charges and disputes must be reconciled before profitability becomes clear.
Digitizing the customer interface was the first step. The next is reinventing how the work gets done.
Wend AI puts freight-trained AI agents inside the workflows that run commercial, documentation and finance.
Understands the shipment, service scope, rates, charges and document relationships behind the work.
Works with your data sources, pricing logic, vendor controls, approval paths and exception rules.
Your teams retain control over pricing, document approval, invoice approval and non-standard exceptions.
AI FREIGHT FORWARDING WORKFLOWS
Manage the enquiry-to-quote cycle in one workflow, helping commercial teams respond faster, increase quote capacity and convert more enquiries into bookings.
Explore Quote AutomationNew export enquiry
Akash Rao · 10:42 AM
Need a quote for 2 × 40HC from Chennai to Rotterdam. Auto parts, 18,400 kg. Cargo ready 04 Oct.
Chennai
INMAARotterdam
NLRTMOcean · FCL
2 × 40HC
18,400 kg
FOB
Centralize contract, spot, internal and vendor rates, source missing options and build complete shipment costs with validity, surcharges and local charges in context.
Explore Rate ManagementMAA → RTM · 40HC
Match carrier and vendor invoices against the commercial and operational records behind each charge. Apply two-way, three-way or four-way matching where applicable, and route discrepancies for finance review.
Explore Invoice Validation and APPO-RTM-10482
INV-39482
94% matched
Validate shipping instructions against bills of lading and reconcile key shipment information across the supporting document set, so discrepancies can be corrected before release or downstream processing.
Talk to usSI-10482
BL-10482
1 discrepancy found
Gross weight does not match
Wend AI helps freight forwarders increase commercial velocity, expand operating capacity and strengthen margin control across the work behind every shipment.
More quoting and pricing work handled by the same team.
More qualified enquiries converted into booked shipments.
Catch missed charges, cost discrepancies and revenue leakage across shipments.
THE FOUNDATION OF BETTER FREIGHT
Wend AI combines freight intelligence, automation and human control to help teams move faster, protect margin and build capacity across the shipment lifecycle.

Confidence across every handoff
Less revenue leakage
Greater return on automation
Faster freight execution
Freight operating expertise
Shipment context intelligence
Proven freight workflows
Reusable operational memory
Coordinated AI execution
Enterprise controls and integrations
INTEGRATIONS
Wend AI works across inboxes, documents, rate sources, freight platforms such as CargoWise, Magaya and Scope, and ERP and finance systems, so teams can automate the work between them.
BUILT AROUND YOUR WORKFLOW
A familiar enquiry-led workspace helps your team get started with less training.
Configure AI around your workflows, pricing rules and approval requirements.
Start with a focused workflow in days. Rollout timing depends on scope and system readiness.
10+ years of hands-on freight operations experience shaped Wend AI around how pricing teams actually work.
BEFORE WE GET TO WORK

LET'S PUT AI TO WORK
It starts with a defined freight workflow and a practical operating case. See how Wend AI can fit the way your teams already work.